Active listening (active listening techniques, feedback rules). Active listening is showing the interlocutor acceptance, respect, warmth and warmth. It is refraining from your own judgments and good advice. The ability to listen well is expressed in focusing on the partner's person, the content of the conversation through:
· Turning towards the interlocutor
· Maintaining eye contact
· Gentle encouragement to continue
· Not disturbing and not disputing when someone speaks
Improvement of listening capacity skills in everyday life.
Assume the goals you want to achieve by this lesson. Why do you want to improve the listening capacity? Learn what active listening is, ask questions, reflect feelings, appreciate and summarize
DAY 1 - Make friends with the silence.
In order to learn to listen, one must first learn to be silent. Not only outside, but also inside yourself. Start with a simple exercise. Find 5 minutes every day and sit in silence. If 5 minutes is amazing and awful for you, start with a minute. Focus on your breath. 60 seconds a day. Take a challenge. Write your feelings in the workbook.
DAY 2 - Before you say anything, take a breath
Start the second day with this exercise. From today, before you answer any question, do 3-5 seconds of silence. Do not come up with a response at this time. Just before you say something, take a break. Give the sender a question, catch your breath for an answer. 3-5 seconds is nothing and you will see a change. Describe in the workbook how it worked.
Day 3 - Distinguish the sounds around you
Today, listen carefully to what you hear. Imagine that you are expanding the field of listening to the sound you choose yourself, for example, the child's laughter in the park, singing a bird on a busy street, the clatter of heels, the rustling of a sheet of paper, the creak of a wicket door. Focus on the sounds you have not noticed before. Stop for a moment. Let yourself hear something new.
Daily on the task to be carried out each day
Every day prepare short resume of the skills you have learned or improved. Take a look for the assumptions for the next day to be prepare for new challenge.