mobile image

After implementing the methods provided in the challenges we started to listen more carefully to our customers and also changed our approach to them. Alina P. (Poland) I have managed to overcome obstacles, achieve goals, learn to see a topic from another point of view, and apply what I have learned, today I feel stronger and more empowered. Enrique P. (Spain) It is an excellent way to benefit from a self-evaluation – be more aware of your qualities and weaknesses. Dan I. (Romania)

NONVERBAL COMMUNICATION

Nonverbal communication refers to gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language.

Objective

Submit a situation or problem to a group of people with non-verbal communication. Sharing problems with others will help you to solve conflict management issues.

To Do

Once you have defined the situation, the problem or the objective and analysed the motivations and their possible obstacles, you will propose a group of creative ideas at the individual level, this process will be submitted to one other person.

Action Plan

Organise an Idea Accelerator Team.

Day 1.- Think of 1 person around you. Friends, family, co-workers, and get in touch with him or her to organise a meeting that will take you no more than 30 minutes per day.

Day 2.- Pass on cards to the person on the day of the meeting.

Day 3.- Meet the person. Give the following instructions:

          a. Give the person your notes.

          b. Give the person a role. Choose from these roles:

                    i. One should think in the more objective and neutral way possible.

                    ii. One must express what he thinks about ideas, proposals and other elements, without needing justification.

                    iii. One should be the critical side. He/she should express him/herself in a non-verbal way.

                    iv. Another one must apply the opposite behaviour to the previous one. This one should try to look for the positive aspects on the ideas to be analysed.

                    v. Another one will open the creative possibilities. It is intimately related to his/her idea of lateral or divergent thinking.

          Day 4.- Record your conclusions in the portfolio. These questions can help you: What was your overall impression of the feedback from the other person? How did you feel about his or her opinions? Did it help you? Have you recorded changes and new results after the task?

 

CHALLENGE MUST LAST NO MORE THAN 4 DAYS.

MEETING: 30 MIN.

10 MINUTES TO EXPLAIN THE METHODOLOGY, ASSIGN ROLES, DISTRIBUTE THE CARDS.

20 MINUTES FOR DISCUSSION. FEEDBACK FROM MAIN IDEAS IN CARDS.

INDIVIDUAL REFLECTION: 1 DAY.

Reminders

Daily on the task to be carried out each day.

Achievement and Award

Reward when finished. Score one point for the person who has actively helped you.