After implementing the methods provided in the challenges we started to listen more carefully to our customers and also changed our approach to them. Alina P. (Poland) I have managed to overcome obstacles, achieve goals, learn to see a topic from another point of view, and apply what I have learned, today I feel stronger and more empowered. Enrique P. (Spain) It is an excellent way to benefit from a self-evaluation – be more aware of your qualities and weaknesses. Dan I. (Romania)

Additional resources

SOFT SKILL	VIDEOS	EXERCISES	TRAINING ROUTINE
DECISION-MAKING	Watch video	(Annex 1_Decision making)	At least 1-hour learning activity with trainer/ facilitator
	Read the material
	Watch video
	Read the material
	Read the material

Annex 1_Decision making

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