After implementing the methods provided in the challenges we started to listen more carefully to our customers and also changed our approach to them. Alina P. (Poland) I have managed to overcome obstacles, achieve goals, learn to see a topic from another point of view, and apply what I have learned, today I feel stronger and more empowered. Enrique P. (Spain) It is an excellent way to benefit from a self-evaluation – be more aware of your qualities and weaknesses. Dan I. (Romania)

Additional resources

SOFT SKILL	VIDEOS	EXERCISES	TRAINING ROUTINE
Conflict Management	Watch video	(Annex 1_Conflict Management)	1-hour conflict management exercises with trainer
	Watch video
	Watch video

Annex1_Conflict Management

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