Decision-making is the ability to establish an appropriate course of action in solving problems, getting involved or taking part in a specific matter or personal task. Decision-making means - the process of deciding about something important, especially in a group of people or in an organization.

Why decisions play an important role? Decisions play important roles as they determine both organizational and managerial activities. A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve organizational or managerial goals.